Cancellation policy

This cancellation policy lays out how you can change or cancel your purchases (subscription, pre-order or starter kit) subject to the Terms & Conditions.  

Your payment information will be securely stored, and you will be charged for each delivery, prior to dispatch, unless you choose to make the full payment in advance.  

Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it at any time before the renewal of the subscription.  

If you want to cancel or change your subscription, you can do it at any time and the change or cancellation will apply to your next delivery onwards. 

Starter Kit 

When you purchase a starter kit item, we authorize your payment method before fulfilling the order. 

Partially used products cannot be cancelled or returned. See our returns policy for more details on returns and refunds.