Terms of service
Terms of service
OVERVIEW
Welcome to Step Aside. This website is owned and maintained by Step Aside. We offer this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Please read the terms of Service (“Terms”) carefully before registering, accessing or using the Step Aside website and its Services.
By visiting our site and/ or purchasing the products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
If you do not agree to any or all of the terms and conditions set forth in this Agreement, you are not permitted to access the website or use the services of Step Aside, and you must immediately discontinue any use of Step Aside services. If these Terms of Service constitute an offer, acceptance is expressly limited to the terms set forth herein.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Step Aside has its registered office at: 45, 46, 7th B Main Rd, 4th Block, Jayanagar, Bengaluru, Karnataka 560011
Under these Step Aside User terms:
“we”,<span style="font-weight:bold;"> “us”</span> and “our” shall refer to Step Aside.
“You/you”, “Yours”, “Yourself” refers to an individual or body corporate, registered user or account holder of Step Aside Platform, including but not limited to Step Aside Members or administrator of Step Aside Business Account (defined below) and including all members of your household and others who use Step Aside services under your account
“Step Aside Services” - shall include all services offered or extended or delivered or facilitated by Step Aside either itself or in partnership with third-party ‘Service Providers’
“Service Providers”
1. GENERAL CONDITIONS
The Services on the Platform shall be availed by User(s) who can form legally binding contracts under Indian Contract Act, 1872 and are at least eighteen (18) years of age. Step Aside reserves the right to terminate the User’s account and/or deny access to the Platform if it is brought to the Company’s notice or if it is discovered that the User does not meet the conditions herein.
The details of the User (not including credit card information), may be transferred unencrypted and involve
(a) transmissions over various networks; and
(b) changes to conform and adapt to the technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
By agreeing to the terms of service Users agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by Step Aside.
Users shall be required to provide a valid phone number at the time of registration on the Platform. By completing the registration process, the User expressly consents to be contacted by the Company (Step Aside) via phone calls, SMS notifications, instant messages, or any other means of communication for purposes including, but not limited to, subscription updates, service notifications, and promotional campaigns. The User shall have the right to opt out of promotional campaigns and communications upon submitting a request to the Company.
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While we strive to ensure that product descriptions on our website are as accurate, complete, and up-to-date as reasonably possible, we do not guarantee the accuracy, completeness, reliability, timeliness, or error-free nature of any product description, colours, information, or other content provided on the website, except as required by applicable law. Any reliance placed on the material available on the Site is undertaken at your own risk.
Users hereby acknowledge and agree that all products offered for sale through the Site are locally sourced and manufactured with the objective of promoting a sustainable lifestyle while maintaining high standards of quality. Consequently, Users expressly understand and accept that variations in the products may arise due to factors including, but not limited to, climatic conditions, seasonal fluctuations, traditional manufacturing methods, and other comparable variables.
3. MODIFICATIONS TO THE SERVICES AND PRICES
3.1 Prices for products are subject to change at any time without prior notice.
3.2 We reserve the right, at our sole discretion, to modify or discontinue any product, service, or content offered on the Site, without prior notice.
3.3 We shall not be held liable to you or any third party for any modification, price change, suspension, or discontinuation of any product or service.
3.4 From time to time, we may conduct various types of marketing and promotional campaigns, which may include offers including for referrals, discounts and other promotional offers to be used on our platform (“Step Aside Offers”).
3.5 Step Aside Offers shall be subject to the terms and conditions which are solely determined by us, and the terms of such discounts and offers may vary for the customers based on factors relating to the customer such as usage of the platform, volume of transactions, time spent on the platform, city, place of residence, time, etc.
3.6 We reserve the right to make these offer available for a limited time period, limit the value of the offer to a fixed amount or a fixed percentage determined at our discretion and to void, amend, discontinue, cancel or reject the use of any of the offers, discounts or promotional offers, including any aspect or feature of such offers at any time without any prior intimation.
3.7 We reserve the right to decide and vary the timing and dates of the offer; the value of the offer amount, limit of the offer amount or offer percentage, the conditions subject to which the offer can be availed or will be offered, the number and category of products available for offer, at any time, subject to our absolute discretion.
3.8 The offers, discounts and promotional offers or any terms thereof may be changed or amended from time to time.
4. AVAILABILITY OF PRODUCTS OR SERVICES
4.1 Certain products or services may be exclusively available for purchase online through the Site and may be offered in limited quantities.
4.2 While we endeavour to display product colours and images on the Site as accurately as possible, we do not guarantee that the display of colours on your electronic devices will be accurate.
4.3 We reserve the right, but are not obligated, to restrict the sale of our products or services to any individual, geographic location, or jurisdiction. Such restrictions may be applied at our sole discretion on a case-by-case basis. Furthermore, we reserve the right to limit the quantities of any products or services that we offer. All descriptions of products, product pricing, and availability are subject to change at any time without prior notice, at our sole discretion. We also reserve the right to discontinue any product or service at any time. Any offer for a product or service made available on the Site is void where prohibited by applicable law.
4.4 We do not warrant that the quality of any product, service, information, or material purchased or obtained through the Site will meet your expectations. Furthermore, we do not guarantee that any errors in the service will be identified or corrected.
5. PAYMENT BILLING AND ACCOUNT INFORMATION
5.1 We reserve the right to refuse any order placed through the Site. At our sole discretion, we may impose limitations or cancellations on the quantities of products purchased per person, per household, or per order. These restrictions may apply to orders placed using the same customer account, the same payment method, and/or orders utilizing the same billing or shipping address. In the event of any modification to or cancellation of an order, we may notify you using the email address, billing address, or phone number provided at the time of purchase. Additionally, we reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
5.2 You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions conducted through the Site. This obligation includes but is not limited to, promptly updating your email address, billing information, and credit card details (including expiration dates) to ensure the successful processing of transactions and to facilitate effective communication.
For more information, please refer to the rest of our policies on our website
Payment Processing and Liability
5.3 or any such payment related issues processing and retention
We encourage you to read Razorpay’s privacy policies and security practices to better understand how they protect your information. For further clarification and detailed provisions regarding payment processing, security measures, and liability, reference may be made to the Terms and Conditions of Razorpay, which are available at https://razorpay.com
5.4 but not limited to:
a lack of authorisation for any transaction, including such transactions carried out on cards and/or vouchers issued to Users as a part of promotions;
the exceeding of the credit/debit limit mutually agreed between the User and the issuing bank;
any payment issue arising out of technical glitches occurring during a transaction; or
a declination of transaction for reasons beyond Step Aside’s control.
Buyer's arrangement with Issuing Bank:
All Valid Credit / Debit/ Card/ Coupon and other payment instruments are processed using a payment gateway or appropriate payment system infrastructure and the same shall be governed by the Terms and Conditions agreed to between the Buyer and the respective issuing Bank.
All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the Terms and Conditions agreed to between Buyer and the respective Issuing Bank.
6. PROHIBITED USES
In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the Site or its content:
For any unlawful purpose.
To solicit others to perform or participate in any unlawful acts.
To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
To submit false or misleading information.
To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service, the Site, or any related website, other websites, or the Internet.
To collect or track the personal information of others.
To spam, phish, pharm, pretext, spider, crawl, or scrape.
For any obscene or immoral purpose.
To interfere with or circumvent the security features of the Service, the Step Aside Site, or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
7 . INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, including but not limited to copyrights, trademarks, service marks, and logos displayed on the Site, are the property of the Site owner or its licensors. You are prohibited from using any of the intellectual property without prior written permission from the respective owner.
8. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
8.1 We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. Additionally, we do not warrant that the results obtained from the use of the Service will be accurate or reliable. You acknowledge and agree that, from time to time, we may remove or suspend the Service for indefinite periods or terminate the Service at any time without prior notice.
8.2 You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service, along with any products and services delivered through the Service, is provided "as is" and "as available," without any representations, warranties, or conditions of any kind, whether express or implied, including but not limited to implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
8.3 In no event shall Step Aside, nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, even if we could have foreseen the loss, or the possibility of it was brought to our attention, resulting from your use of the Service or any products procured through the Service, or any other claim related to your use of the Service or any product. This includes, but is not limited to, any errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if we have been advised of the possibility of such damages. Because certain jurisdictions may not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.
8.4 To the extent permitted by law and subject to the terms and conditions, Sept Aside’s total liability herein in respect of each event or series of connected events shall not exceed the amount invoiced for the applicable Products and/or services availed by you related to the incident.
9. THIRD-PARTY LINKS
9.1 Certain texts, graphics, user interfaces, visual interfaces, trademarks, pictures, logos, sounds, music, and artwork contents, products, and Services available via our Service may include materials from third parties. Step Aside is just a middleman for the purposes of Terms of Use and it has no control over such third-party user-generated content.
9.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites.
9.3 Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
10.1 If you submit any materials at our request, such as contest entries, or voluntarily provide creative ideas, suggestions, proposals, plans, or other content (collectively referred to as "comments") through any medium, including but not limited to online submissions, email, postal mail, or otherwise, you hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free, and transferable right to use, reproduce, modify, adapt, publish, distribute, translate, and otherwise exploit such comments in any format or medium, whether currently known or hereafter developed, without limitation or further authorization.
10.2 You expressly acknowledge and agree that we are under no obligation to maintain the confidentiality of any comments, provide any form of compensation for them, or respond to any such submissions.
10.3 We reserve the sole discretion to monitor, edit, or remove any content that we determine to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or otherwise in violation of any applicable laws, third-party intellectual property rights, or these Terms of Service. By submitting comments, you represent and warrant that such submissions do not infringe upon the rights of any third party, including but not limited to copyrights, trademarks, privacy, personality, or other proprietary rights, and that they do not contain any unlawful, defamatory, obscene, or harmful material. Furthermore, you represent that your submissions are free of viruses, malware, or other harmful components that could interfere with the operation of our services or any related platform.
10.4 You agree not to misrepresent your identity, use a false email address, impersonate any person or entity, or otherwise mislead us or third parties regarding the origin of any comments. You assume full responsibility for the content, accuracy, and legality of your submissions, and we disclaim any liability for comments posted by you or any third party.
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]
12. ERRORS, INACCURACIES AND OMISSIONS
12.1 From time to time, there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions, which may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to modify, update, or cancel any information or orders if any information on the Service or any related website is found to be inaccurate, at our sole discretion, and without prior notice, including after an order has been submitted.
12.2 We are under no obligation to update, amend, or clarify any information in the Service or on any related website, including, but not limited to, pricing information, except as may be required by applicable law. No date indicated for updates or refreshes within the Service or on any related website should be construed as a representation that all information in the Service or on any related website has been modified or updated.
13.RETURN AND REFUND POLICY:
Such products and services shall be governed by our Refund Policy, accessible here: [LINK TO REFUND POLICY]
14.1 You agree to indemnify, defend and hold harmless Step Aside and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
14.2 You shall indemnify Step Aside, directors, officers, employees, affiliates and interns and keep them fully and effectively indemnified against any loss of or damage to any property or injury to or death of any persons caused by any negligent act or omission or willful misconduct of the Customers, Supplier, Service Providers, agents or sub‐
14.3 Step Aside shall not be liable in contract or in tort for any loss or damage suffered and consumer rights are limited to those set out in these Terms and Conditions and under statute by reason of injury or death to any person or damage to any tangible or intangible property arising or resulting from the negligence or willful misconduct of the Licensee.
Step Aside may suspend or terminate User, the
Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until Step Aside chooses to terminate them:
16.1 If User or Step Aside terminates User’s use of the Platform or any Service, Step Aside may delete any content or other materials relating to User's use of the Service and Step Aside will have no liability to User or any third party for doing so. However, the User’s transactions details may be preserved by Step Aside for purposes of tax or regulatory compliance.
16.2 Step Aside may unilaterally terminate the User’s account on any event as mentioned in the Terms of Use. In this instance, all loyalty or referral programme credits, Step Aside credit, and any pending refunds would be forfeited. Step Aside has the right to refuse returns or refunds to such users.
16.3 If the User uses any false e-mail address or uses the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead Step Aside by sharing multiple addresses and phone numbers or transacting with mala-fide intentions then Step Aside reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to User.
16.4 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
16.5 These Terms of Service are effective unless and until terminated by either you or us. The User may terminate these Terms of Service at any time by notifying Step Aside that the User no longer wishes to use our Services, or when the User ceases to use the site of Step Aside.
17. AGREEMENT AND INTERPRETATION
17.1 The failure of Step Aside to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision, nor shall it affect the validity of these Terms of Service or the ability of Step Aside to enforce any provision in the future.
17.2 These Terms of Service, together with any policies or operating rules that we may publish on this Site or in relation to the Service, constitute the complete and exclusive agreement between you and Step Aside with respect to your use of the Service. This agreement supersedes and replaces any prior or contemporaneous agreements, understandings, discussions, or proposals, whether written or oral, between you and Step Aside, including but not limited to any previous versions of these Terms of Service.
17.3 In the event of any ambiguity or uncertainty regarding the interpretation of these Terms of Service, such ambiguity shall not be construed against Step Aside as the drafting party. Instead, these Terms of Service shall be interpreted according to their plain meaning and in accordance with the general principles of law, without regard to who drafted them. This provision ensures that no bias is created in favor of or against either party in relation to the interpretation of any terms within this agreement. This agreement governs your use of the Service and represents the entire understanding between the parties with respect to the subject matter contained herein.
18. GOVERNING LAW
18.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and Karnataka State wherein the jurisdiction shall be at Bengaluru, India.
19. REDRESSAL OF GRIEVANCES
If you have any questions or grievances regarding the Site, or the contents thereof, you may reach out to us at info@stepaside.in (the “Grievance Officer”). The Grievance Officer shall address any complaint or grievance that is raised within a period of one (5) working days from when it is raised.
20. Use of Service Outside India
Although the Site may be accessible worldwide, we make no representation that materials on the Site are appropriate or available for use in locations outside India or that the Site complies with the laws that are applicable in any jurisdiction that is outside India. Accessing the Site from territories where the content is deemed illegal is prohibited. Access to the Site from locations outside India shall be at your own initiative and you are responsible for compliance with local laws.
You may review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or amend any part of these Terms of Service by posting the revised terms on our website. It is your responsibility to periodically review this page for any updates. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes your acceptance of those changes.
Your use of this Site is governed in all respects by the laws of India, without regard to choice of law provisions. Any cause of action or legal claim you may have in respect of this Site must be commenced within 12 months of the cause of action arising.